Go Sharing Go Sharing
ES

Puede escanear el código QR para descargar la aplicación en su teléfono.

Enjoy the ease, speed and possibility to travel longer distances.

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Even faster in the city? With our e-mopeds travelling at 25 km/h or 45 km/h this is possible. longer distances are now possible in less time with e-mopeds.

Riding with GO Sharing by BinBin is easy and fun

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Go Sharing | E-Moped

Start

Yes! You’ve found your GO Sharing by BinBin vehicle. Start your ride by scanning the QR code or click on ‘start’ in the app. Have fun riding!

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Go Sharing | E-Moped

Drive, park & enjoy:

Your drive has begun! Now you can enjoy riding in the designated areas. Remember to follow the rules and take care of yourself.

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Go Sharing | E-Moped

End your ride

At the end of a pleasant ride, park the vehicle properly and end the ride by following the end ride step in the app.

Make more advantage journeys with riding packages

Choose the most suitable package for you from the different riding packages. Continue advantageous and long-lasting journeys.

Daily BinPass

You can find more detail in BinPass Screen in the app.

Weekly BinPass

You can find more detail in BinPass Screen in the app.

Monthly BinPass

You can find more detail in BinPass Screen in the app.

Remember to observe the Basic Riding Rules

Anyone who is 18 years old or older and has a valid driving license can use our e-mopeds.

Anyone who is 18 years old or older and has a valid driving license can use our e-mopeds.

You must have at least a motorbike driving licence

You must have at least a motorbike driving licence

Together with cities, we have created zones to keep the public road accessible to everyone. Always obey local traffic rules. Below you can read more about these zones and places.

Together with cities, we have created zones to keep the public road accessible to everyone. Always obey local traffic rules. Below you can read more about these zones and places.

Question and answer about e-moped

You can visit the FAQ page to get more information about questions and answers.

FAQ
Who can use the mopeds?

Anyone who is 18 years old or older and has a valid driving license can use our e-mopeds.

What should I do if the e-moped does not work?

The e-moped can be started and stopped through our application. Therefore, our e-mopeds have extra safety features, including a start and stop system. If you see the "Ready" indicator on the control panel, you can start your ride. Is the 'Ready' indicator off? When you make sure the stand is folded down, you can press the "Ready" button. You can find this button at the bottom of the right handle, next to the emergency lights button. You can now start the e-moped. Still unable to start the e-moped? In that case, you can contact our Customer Support Team via support.tr@go-sharing.com.

Do I need to wear a helmet?

Yes, you must wear a helmet during your ride. You can use the helmets continuously disinfected and provided in the rear bag of our e-mopeds.

How do I use the moped?

After starting the ride and putting on your helmet, you need to lift the vehicle's pedal, activate the vehicle by pressing the "Ready" button on the vehicle, and then adjust the speed using the right handle.

What should I do in case of damage?

Esperamos que no sea una situación grave. Aquí están los pasos que debe seguir: Evalúe el Daño: Primero, evalúe el daño a usted mismo, a la persona con la que colisionó o al vehículo. Si hay daño material, tome una foto del daño. Llámenos Sin Abandonar el Lugar: Llame al equipo de Soporte al Cliente de GO Sharing al 08502098061, reporte el incidente y solicite los documentos necesarios. Envíe Sus Documentos: Envíe los documentos requeridos dentro de 3 días a través de support.tr@go-sharing.com. Haga Un Seguimiento de Su Archivo: Puede hacer un seguimiento de su archivo de daños llamando a los Servicios al Cliente de Allianz al 08503999999 o utilizando el enlace para ver el archivo de daños.

¿Puedo usar el e-scooter fuera del área de servicio?

Sí, puedes usar el e-scooter en cualquier lugar permitido por la ley. Sin embargo, recuerda que no puedes finalizar tu viaje fuera del área de servicio. Puedes estacionar temporalmente el e-scooter fuera del área de servicio y se te cobrará la tarifa de estacionamiento por minuto durante este tiempo.
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